P
Panzo People

Helpdesk

OpenResolved
Open
3
tickets
Due Soon
1
SLA
Resolved
8
this year

Open Tickets

IT · HD-2048
VPN Disconnects On Site Visits
Status: In Progress · SLA due in 6h
Updated 2h ago · Assigned to IT Desk
High
Payroll Query · HD-2041
Aug Payslip Conveyance Query
Status: Awaiting You · SLA on track
Updated Yesterday · Assigned to Payroll
Medium
Grievance · HD-2033
Confidential (HR Only)
Status: Under Review · HR handling
Updated 3d ago · Meera Krishnan notified
Confidential

Recently Resolved

Facilities · HD-2019
Broken Chair — Design Bay
Status: Resolved · SLA met
Closed 05 Sep · Rated 5★
Low

Raise Ticket

Grievance / POSH
IT · HR · Payroll Query · Facilities · Grievance / POSH
Brief summary of the issue
Describe what happened, when, and anyone involved. This report is handled with care.
LowMediumHighUrgent
Confidential
Confidential (HR-only)
Grievance / POSH tickets are auto-marked confidential. They route directly to HR — your manager Meera Krishnan and general helpdesk agents cannot see this report.
Routed to HR only
Confirms before sending · confidential ticket goes to HR only